Privacy Policy
This Privacy Policy describes how Luminex Management Institute collects, uses, and protects your personal data when you interact with our website, luminexinstitute.org, and utilize our services. We are committed to safeguarding your privacy and ensuring transparency in our data handling practices. This policy outlines the types of information we collect, how we use it, your rights regarding your data, and the measures we take to protect your information. Please read this policy carefully to understand our practices.
Last Updated: 20/02/2021
1. Who We Are
Luminex Management Institute (“we,” “our,” or “us”) operates the website luminexinstitute.org. Our headquarters are located in London, UK.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@luminexinstitute.org
2. Information We Collect
We collect two primary types of information from you: Personal Data and Technical Data.
Personal Data
Personal data is information that can be used to identify you as an individual. We collect the following personal data through forms on our website:
Name: Your first and last name, provided when you enroll in a course or contact us.
Email Address: Your email address, used for communication, account management, and sending updates.
Phone Number: Your phone number, collected for contact purposes, especially in urgent situations or for course-related support.
Technical Data
Technical data is information that is automatically collected when you visit our website. This data helps us understand how you use our site and improve your experience. We collect the following technical data:
Cookies: Small text files stored on your device that track your preferences and activity on our website. We use cookies for various purposes, including analytics, personalization, and authentication.
IP Address: Your Internet Protocol (IP) address, which is a unique identifier for your device on the internet. We use IP addresses to analyze website traffic, diagnose technical issues, and prevent fraud.
3. How We Use Your Data
We use your data for the following purposes:
Process Enrollments: We use your personal data to process your enrollment in our courses, including verifying your identity and managing your account.
Deliver Courses: We use your personal data to provide you with access to course materials, track your progress, and communicate with you about course-related matters.
Improve Services (Analytics): We use technical data, such as cookies and IP addresses, to analyze website traffic, understand user behavior, and identify areas for improvement. This helps us enhance the user experience and optimize our services.
Send Updates (Opt-Out Anytime): We use your email address to send you updates about our courses, new offerings, and other relevant information. You can opt-out of receiving these updates at any time by clicking the “unsubscribe” link in the email or by contacting us at support@luminexinstitute.org.
Important Note: We will never sell or share your personal data with third parties for marketing purposes. Your data is solely used to provide and improve our services to you.
4. Your Rights
You have the following rights regarding your personal data:
Right to Access: You have the right to request access to the personal data we hold about you.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Deletion: You have the right to request that we delete your personal data from our records, subject to certain legal obligations.
To exercise any of these rights, please contact us at support@luminexinstitute.org. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
5. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect your data during transmission between your browser and our servers.
Access Controls: We restrict access to your personal data to authorized personnel only, and we implement strict access controls to prevent unauthorized access.
If you have any concerns about the security of your data, please contact us immediately at support@luminexinstitute.org. We will investigate your concerns and take appropriate action.
6. International Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). These countries may have different data protection laws than your country of residence.
To ensure that your data is protected when transferred internationally, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission. These clauses provide contractual safeguards to ensure that your data is treated in accordance with EU data protection standards.
7. Cookies
We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings or through our Cookie Banner, which appears when you first visit our website.
Browser Settings: You can configure your browser to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.
Cookie Banner: Our Cookie Banner allows you to choose which types of cookies you want to allow. You can change your preferences at any time by clicking on the “Cookie Settings” link in the footer of our website.
8. Updates
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will post any changes to this policy on our website, and we encourage you to review it periodically.
If you have any questions or concerns about this Privacy Policy, please contact us at support@luminexinstitute.org.